How does MIORA work?
On MIORA, you choose a salon and ask for a time. You pay after your visit. Your bank holds the price before your visit. The hold is not an extra payment.
- Choose a salon and a service. You see the salon's price and the lower price you pay.
- Ask for a time. You add a card the first time. Nothing is charged.
- The salon answers. It confirms, gives another time, or says it cannot take you. If it confirms, your bank holds your price before your visit.
- Go to your visit. You pay for your services on MIORA, after the visit.
- Get your bill. The salon writes it. It shows the salon's price and 20% less. You see it in Visits.
- Pay. You can pay in Visits. If you do not, MIORA takes it the next morning. It comes from the held money.
When do I pay on MIORA?
You pay after your visit, with your card on MIORA. Your bank holds the price before your visit. The hold is not an extra payment. Nothing is charged when you ask for a time. Nothing is held until the salon confirms.
Why does my bank show money on hold?
MIORA asks your bank to hold your price for the visit. This is 24 hours before your visit. Did the salon confirm less than 24 hours before your visit? Then the hold starts when it confirms. The amount is your price for what you asked for. A hold is not a charge. Your bank shows it as pending. While it is held, your bank may not let you spend it.
What happens after my MIORA visit?
The salon writes the bill for what it did. The bill shows 20% less and any gift. You can pay it in Visits before 6:00 am the next morning. This is Abu Dhabi time. If you do not, MIORA takes it after 6:00 am. Did the salon send it after 6:00 am the next morning? MIORA can take it 30 to 45 minutes after it is sent. It comes from the held money. We stop holding the money that is left.
Is the bill more than we held? After 6:00 am, MIORA takes the held money. You then pay the rest in Visits. We remind you once. You cannot ask for a new time until you pay it. A bill you have questioned does not stop you. MIORA charges more than the held money only when you tap Pay. Pay before 6:00 am, and we stop holding the money. You pay the whole bill by card.
Your bank may show the hold and payment for a few days. The hold is not an extra payment.
What if my MIORA bill is wrong?
Open the bill and tap "This is not my bill". MIORA takes nothing while the salon answers. You can still ask for a new time while the salon answers. The salon can correct it, and you see what changed. Is the bill corrected? The same times apply to the new bill. Was the first bill paid? We return it. You pay the new bill in Visits. Does the salon say the bill is right? We tell you. MIORA can then take it after the next 6:00 am. Still not right? Talk to us on the Help page. Already taken? Tell us on the bill. If the bill was too high, we return the extra.
Can I cancel my visit on MIORA?
Yes. You can cancel any time before your visit. Nothing is charged. If money is held, we stop holding it. Your bank may take a few days to show this.
Do I need a card for MIORA?
Yes. You add a card the first time you ask for a time. Our payment company keeps your card details. MIORA never keeps your card number. You can remove your card at any time. Your confirmed visits stay. Money already held stays held, and your bill comes from it. If the bill is more, you pay the rest in Visits. If no money is held, you pay the bill in Visits.
Does MIORA have a subscription?
No. There is no subscription. You pay for your visits.
Do I need an account to use MIORA?
You do not need an account to look at salons. You sign in with your mobile number to ask for a time.
What about products I buy at the salon?
Products from the salon are not on your MIORA bill. You pay the salon for them.
Can I use MIORA on my phone?
Yes. You can use MIORA on Android, or on the web at miora.one. On an iPhone, please use miora.one for now.
We checked this page on 7 November 2026.